mpo play Platform Privacy Notice

This page describes what we collect when you use mpo play and how we keep that data protected. We collect personal information to verify your identity, process your payments, and deliver our service. Our commitment is to handle your data securely and transparently.

We at mpo play comply with data protection principles: we collect only what we need, we keep it secure, and we do not share it with third parties except where necessary to provide our service or comply with law. This notice explains our practices in detail.

If you have questions about how we handle your data, contact our support team via live chat, email, or in-app messaging. We are available 24/7 to answer privacy concerns.

What Data We Collect on mpo play

Account Information

When you create an account on mpo play, we collect your email address and password. We also collect your full name, date of birth, phone number, and residential address during KYC verification. This information is required by law to prevent fraud and money laundering.

We store your account credentials securely using encryption. Your password is hashed and never stored in plain text. We do not share your personal information with third parties except where required by law or to process your payments.

Payment Information

When you deposit or withdraw on mpo play, we collect payment details: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), transaction amount, and timestamp. We do not store your full payment credentials — those are handled by our payment partners.

Our payment processors (mobile banking, local payment, online payment, etc.) handle your payment data separately under their own security protocols. We receive only confirmation that your transaction succeeded or failed. Your bank account number or e-wallet credentials are never stored on mpo play servers.

We retain payment records for accounting and fraud-prevention purposes. These records are encrypted and accessible only to authorized staff.

Betting and Gaming Activity

We collect data about your bets, game plays, and account activity. This includes which matches you bet on, which games you play, your bet amounts, and your win/loss history. We use this data to settle bets, detect fraud, and improve our service.

Your betting history is private. We do not share it with other users or third parties. We may use aggregated, anonymized data (e.g., "many users bet on Liga 1 matches") for analytics, but we never identify you in such reports.

Device and Usage Data

When you use mpo play on Android or iOS, we collect information about your device: device type, operating system version, app version, and unique device identifier. We also collect usage data: which pages you visit, how long you stay, and which features you use.

We use this data to optimize our platform, fix bugs, and improve performance. For example, if many iOS users experience crashes on a specific screen, we prioritize fixing that issue.

We do not sell this data to advertisers. We use it only to improve mpo play and understand how users interact with our platform.

Cookies and Tracking

We use cookies to keep you logged in and to remember your preferences (e.g., notification settings, language). These are essential cookies — without them, mpo play would not function.

We do not use tracking cookies or third-party analytics that follow you across the internet. Our cookies are stored only on your device and expire when you log out or after a set period.

Our mpo play Data Protection Policy

How We Protect Your Data

We encrypt all data in transit using HTTPS. This means your information is scrambled when it travels between your phone and our servers. We also encrypt sensitive data at rest — your personal information is encrypted on our servers.

Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing to identify vulnerabilities. We also require two-factor authentication (2FA) for account access to prevent unauthorized login.

If we discover a data breach, we notify affected users within a reasonable timeframe and take steps to prevent future incidents. We maintain incident-response procedures and backup systems to ensure data availability.

Third-Party Processors

We share your data with third parties only when necessary to provide our service. Our payment processors (DANA, e-wallet, mobile banking, etc.) receive your payment information to process deposits and withdrawals. Our email provider receives your email address to send account notifications.

We have data-processing agreements with all third parties. These agreements require them to protect your data with the same security standards we use. We do not allow third parties to use your data for their own purposes.

We may disclose your data if required by law — for example, if a court orders us to provide information for a legal investigation. We will notify you of such requests unless prohibited by law.

Data Retention

We retain your account information for as long as your account is active. If you close your account, we retain your data for a retention period to comply with legal and financial regulations. After this period, we delete or anonymize your data.

We retain payment records for accounting purposes. We retain betting history to settle disputes and detect fraud. We retain device and usage data for analytics purposes, but we anonymize it after a set period.

If you request deletion of your account, we delete your personal information within a reasonable timeframe, except where we are required by law to retain it.

International Data Transfers

Our servers may sit outside your jurisdiction. When you use mpo play, your data may be transferred to and stored in countries outside Indonesia. These countries may have different data protection laws than your home country.

By using mpo play, you consent to such transfers. We ensure that all data transfers are protected by encryption and that third-party processors comply with international data protection standards.

Contact Us About Privacy

If you have questions about our privacy practices, want to access your data, or want to request deletion, contact our support team. We offer English support via live chat, email, and in-app messaging.

We respond to privacy requests within a reasonable timeframe. Have your account email ready when you contact us. If your request is complex, we may ask for additional information to verify your identity.

Policy Updates

We may update this privacy notice from time to time. If we make material changes, we will notify you via email or in-app message. Your continued use of mpo play after such changes constitutes your acceptance of the updated policy.

We recommend reviewing this notice periodically to stay informed about how we handle your data.

Your Privacy Matters on mpo play

We at mpo play take data protection seriously. We collect only what we need, we encrypt it, and we do not share it with third parties except where necessary. Your account security and privacy are our priority.

If you have concerns about how we handle your data, or if you want to exercise your data rights, contact our support team. We are here to help and to answer any questions about our privacy practices.

mpo play services are available only where local law permits. Your use of our platform is subject to this privacy notice and our terms and conditions.

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